Showing posts with label #Battery. Show all posts

Apple has updated its Support page today and officially announced that starting today, they will be offering $50 credit to iPhone customers who paid for an out-of-warranty battery replacement through January 1, 2017 to December 28, 2017.

The offer comes after Apple's $29 battery replacement program, which is a cheaper battery replacement options to customers potentially affected by performance throttling because of the battery degradation, in which Apple introduced in older iPhones with iOS 10.2.1 update in early 2017 to prevent iPhones from unexpected shutdowns.

According to Apple, eligible customers who received battery replacement from an Apple Store, Apple Repair Center, or an Apple Authorized Service Provider are qualified for the $50 credit. Users should the credit in an electronic funds transfer or a credit on the credit card used to pay for the battery replacement.

From May 23, 2018 to July 27, 2018, the company will contact qualified customers via email and provide instructions on how to obtain credit. If you are not seeing the email, contact Apple by December 31, 2018.

Oh, by the way, In-warranty iPhone battery replacements can't obtain the credit.

Apple CEO Tim Cook did a interview with Rebecca Jarvis from ABC News in his visiting the Apple data center located in Reno, Nevada. Ge discussed Apple's economic announcements and touched on the ongoing controversy over power management feature designed for the older iPhones, and users will be able to turned off in a future iOS update.

Apple did indeed mention that the shutdown issue was caused by uneven power delivery and explained that its power management system had been tweaked, but there was no clear notice that it could cause devices to operate more slowly at times. Cook says that they should made it clear what was happen at that time.

When we did put it out, we did say what it was, but I don't think a lot of people were paying attention and maybe we should have been clearer as well. And so we deeply apologize for anybody that thinks we had some other kind of motivation. Our motivation is always the user. The user is at the center of everything that we do.

The company is promised to introducing better battery monitoring features in a future iOS update, and Cook says Apple will also allow customers to turn off the power management feature. He also revealed a developer beta including these features will be released next month, with a public release to follow after.

We're also going to... first in a developer release that happens next month, we're going to give people the visibility of the health of their battery. So it's very, very transparent. This hasn't been done before, but we've thought through this whole thing and learned everything we can learn from it.

Apple will not recommend users disable the throttling as it may mean that they will not be able to use their device in emergency situations. As a developer beta in February probably means a public release of this update will be available in March. 

Interestingly, when asked about whether Apple would introduce a cheaper iPhone due to the new policies, the CEO respond it was unlikely, telling the interviewer Jarvis that "the phone costs what the innovation inside of it costs."

Via MacRumors And 9to5Mac, Image Credit MR

According an internal document distributed to Apple Stores and Apple Authorized Service Providers this week, seen by MacRumors, says that the iPhone 6 Plus batteries are in short supply and won't be available until late March to early April in the United States and other regions.

The doc quotes a shorter wait of "approximately two weeks" for the iPhone 6 and iPhone 6s Plus battery replacements. But the batteries for all other models like iPhone 6s, iPhone 7, iPhone 7 Plus, and iPhone SE are expected to be available without extended delays in most countries.

The company wrote in the internal documentation that lead times may vary in some of the regions, including the Middle East, Africa, Latin America, Russia and Turkey. US users are claiming that a late March to early April timeframe for iPhone 6 Plus replacement service to be completed at Apple Stores in New York and North Carolina.

The Cupertino firm recently confirms they are slowing iPhone to prevent from unexpected shutdown. As part of its apology, Apple have lowered battery replacement fee to $29 last month for any customer with an iPhone 6 or newer devices. It noted that initial supplies of some batteries may be limited.

Because availability of iPhone batteries varies by location, so the best solution for this is to call your local Apple store before bringing in your device for a appointment. There’s another option available right now is to check with your favorite Authorized Service Provider to see if they have spare batteries in stock.

Via MacRumors And iDownloadBlog, Image Credit YouTube

Apple previously confirmed that they're offering $29 battery replacements to any customer with an iPhone 6 or newer regardless of diagnostic result, However, the company says that this policy can only be taken advantage of once, according to new fine print on its iPhone service pricing page.

In other words, after you had your iPhone's battery replaced once this year, you are no longer to qualify for any additional battery replacements for $29. What if a user passed diagnostic test, then the user can still choose to have the battery replaced, but Apple's standard $79 fee applies.

I'm sure most customers don't need to have their iPhone battery replaced more than once, some people may have planned on taking advantage of the $29 deal now. Apple says that iPhone batteries are designed to retain up to 80 percent of their original capacity at 500 complete charge cycles, so you can probably use the battery up to one year.

Devices that are eligible for the discounted battery service price including iPhone 6 and newer models. Apple said that the $29 fee is valid through December 31, 2018. Ever since Apple confirmed they are slowing down iPhones, Nearly 30 class action lawsuits have been filed so far.

Via MacRumors And iDownloadBlog, Image Credit PC911247

Apple is making its reduced $29 battery replacements available immediately for iPhone 6 and all newer models. Originally, the company said it would start the lower-priced iPhone battery replacements in late January in a letter to customers, and confirmed immediate availability in a statement to TechCrunch.

While confirming the smart move, Apple also issued a statement this morning saying that while supplies may be limited at first, it is “happy” to offer the lower priced replacements right away. The Cupertino headquartered company says it expected to need the month of January to ramp supply and prepare for the onslaught of requests from users.

We expected to need more time to be ready, but we are happy to offer our customers the lower pricing right away. Initial supplies of some replacement batteries may be limited.

Apple normally charges $79 for out-of-warranty iPhone battery replacements, but it has reduced the price by $50 following they admitted to slow performance of older iPhone models with degraded batteries to prevent unexpected shutdowns.

Thus, if you have an iPhone 6 or later and feel you need a battery replacement right away, you can try your luck at your local Apple Store today. We’d recommend making a Genius Bar appointment as well as calling ahead to check on the supply of the battery for your specific device, though.

Via MacRumors And 9to5Mac, Image Credit AppleInsider
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