According to a new report by Recode, Apple is considering whether to providing rebates to customers who purchased full-price iPhones or no that before its reduced-cost $29 battery replacements were made available, Lawmaker and Sen. John Thune asked Apple about the issue and the company says that it's exploring ways to do so.
Apple's public policy chief Cynthia Hogan has answered Thune's inquiry today and said that Apple is indeed looking into whether a rebate program can be provided to customers. "Yes, we are exploring this and will update you accordingly," she told Thune.
The power management feature was first introduced in iOS 10.2.1, which means Apple had began throttling performance of iPhones in January of 2017, but didn't disclose that it was doing so until February of 2017. The details behind how it works were not fully discovered or explained by Apple until December.
The company also suggests that the throttling features it added to those phones might not be necessary on its newest models due to “hardware updates” that allow more advanced performance management system that iOS anticipates and avoid an unexpected shutdown.
“iPhone 8, iPhone 8 Plus, and iPhone X models include hardware updates that allow a more advanced performance management system that more precisely allows iOS to anticipate and avoid an unexpected shutdown.”
Do you think Apple should make a rebate program available to customers who purchased a battery before December 14 at the full $79 price have not been able to get their money back. Share your comments down below with us!
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